Storage on your schedule not ours.

Operations


Hometown Express Storage 24/.7 access and rental

Lore ip🕒 The Benefits of 24/7 Access in Self Storage When life gets busy, convenience isn’t just a luxury — it’s a necessity. That’s why 24/7 access has become one of the most sought‑after features in self storage. At Hometown Express Storage, we’ve built our operations around flexibility, accessibility, and customer peace of mind. 🌟 Why 24/7 Access Matters Fits your schedule: Whether you’re an early riser or a night owl, you can get to your belongings when it works for you. Supports business owners: Contractors, entrepreneurs, and small businesses often need tools, inventory, or documents outside of “normal” hours. Reduces stress: No more rushing to beat closing time. Your storage unit is available whenever you need it. Emergency readiness: Life happens. Having round‑the‑clock access means you’re never locked out when you need something urgently. 📞 Customer Support That Extends Beyond the Gate At Hometown Express Storage, we know access isn’t just about the gate code — it’s about support. That’s why we’ve partnered with a professional call center available from 7:00 AM to Midnight. Customers can get help with unit rentals, payments, or questions late into the evening. Issues are resolved quickly, so you’re not left waiting until the next business day. This extended support window ensures you always have someone to talk to when you need assistance. 💳 Innovation in Payments We’re also developing a new payment application designed to keep customers informed and in control: Real‑time notifications about due dates and receipts Easy mobile payments from anywhere Account visibility so you always know your balance and history This technology is part of our commitment to making storage simple, transparent, and stress‑free. 🏆 Why Choose Hometown Express Storage With four convenient locations across Grant & Madison County — Matthews, Fairmount, Summitville, and Marion — and a new facility coming soon in Alexandria, we’re proud to offer: 24/7 secure access Extended customer support hours Innovative payment solutions Local ownership and community focus At Hometown Express Storage, we don’t just provide space — we provide peace of mind. Final Word 24/7 access is more than a feature; it’s a promise that your storage works around your ...


Aaron Caudell
December 24th, 2025

Digital Payments and Your Moneys Safety

Operations


pci COMPLIANCE HOMETOWN EXPRESS STORAGE DIGITAL PAYMENTS

Why Your Money Is Safer with Digital Payments at Hometown Express Storage At Hometown Express Storage, your peace of mind is our top priority — and that includes how you pay. In today’s world, protecting your financial information is just as important as securing your belongings. That’s why we’re proud to be PCI compliant and committed to offering secure, modern payment options that put you in control. The Hidden Risks of Traditional Payments Many customers still rely on checks, cash, or money orders — but these old-school methods come with real vulnerabilities: 🕳️ Drop Box Dangers: Leaving a check or cash in a drop box might seem convenient, but it’s not secure. Items can be stolen, misplaced, or tampered with before they’re ever processed. 📬 Mailing Hazards: Sending a check or money order through the mail introduces delays and risks. Envelopes can be lost, intercepted, or damaged — and once it’s gone, there’s no easy way to recover your funds. 🧾 No Real-Time Confirmation: With traditional payments, you’re left wondering if your payment was received, processed, or posted on time. That uncertainty can lead to late fees or unnecessary stress. PCI Compliance: What It Means for You Being PCI compliant means we follow strict industry standards to protect your payment data. Whether you pay online, by phone, or through our upcoming mobile app, your information is encrypted, secure, and handled with care.We’ve partnered with trusted call centers available from 7:00 AM to Midnight, and we’re actively developing a custom payment application that will allow you to: ✅ Set up automatic recurring payments 📲 Receive real-time payment alerts 🔒 View your account securely from any device The Smart Move: Set It and Forget It Recurring digital payments are the safest, most convenient way to stay current with your storage unit. No more drop boxes. No more stamps. No more guessing.With automatic payments, you’ll enjoy: 🔐 Enhanced security 📅 On-time billing 🧘‍♂️ Less stress and more peace of mind Ready to make the switch? Call us at 765-540-0033 or visit your location to set up secure, recurring payments today. ...


Aaron Caudell
December 24th, 2025